Payment Policy
Last updated: September 19, 2026
Currency: USD
Regions covered: United States, United Kingdom, France, Germany, Australia, Spain, Canada, Italy, Belgium, Portugal
1. About this page
This Payment Policy explains which payment methods Walwdeco accepts, when customers are charged, how refunds are issued, how taxes and import-related charges may appear at checkout, and how payment-related issues are handled.
Walwdeco sells directly through this website. All prices, charges, and refunds on the website are shown and processed in USD.
This policy should be read together with our Shipping Policy, Cancellation Policy, and Return & Refund Policy.
2. Key payment information at a glance
Currency used on the website: USD
When payment is typically taken: at checkout, once payment is approved
When an order is considered confirmed: after successful payment and, where required, verification review
Refund method: original payment method in USD, unless store credit is specifically requested and agreed
Refund timing: depends on the situation, but approved refunds are generally initiated within 7 business days after cancellation approval, return inspection, or internal payment review
Accepted payment methods: major credit/debit cards and PayPal, as shown at checkout
Unsupported payment methods: COD, checks, cryptocurrency, and bank transfers unless explicitly offered for a specific order
Taxes and duties collected by us: shown at checkout in USD where applicable
3. Accepted payment methods
Walwdeco accepts the payment methods shown at checkout. Depending on your order and location, these may include:
A. Credit and debit cards
We generally accept major cards such as:
Visa
Mastercard
American Express
Discover
You enter your payment details on a secure checkout page.
B. PayPal
Where available, you may choose PayPal at checkout and complete payment through your PayPal account.
If PayPal uses a bank transfer or eCheck method, order handling generally begins after PayPal marks the payment as cleared.
If additional payment methods are introduced in the future, they will be shown at checkout and this policy may be updated accordingly.
4. Unsupported payment methods
Unless explicitly offered for a specific order, Walwdeco does not accept:
cash on delivery (COD)
checks
money orders
cryptocurrency
offline bank transfer or wire transfer
If a payment method does not appear at checkout, it is not currently available for that order.
5. When you are charged
For most orders, your payment method is charged at checkout once payment is approved.
This generally means:
placing an order triggers payment authorization and charge approval immediately
your order is only considered successfully placed after payment is approved
in some cases, additional verification may be required before the order is fully confirmed for handling or shipment
If payment is not approved, the order is not confirmed.
Walwdeco generally processes one total payment for the full order, even if the order later ships in separate cartons.
6. Payment review and fraud-prevention checks
To protect customers and reduce fraud risk, some orders may be reviewed before shipment.
We may review orders where, for example:
the billing and shipping details do not match
the order value is unusually high
multiple orders are placed in a short period
payment activity appears unusual
the bank or payment provider requests additional confirmation
As part of this review, Walwdeco may:
verify billing or shipping details
request basic order confirmation
request confirmation that the authorized cardholder placed the order
If required verification cannot be completed within a reasonable time, we may cancel the order for safety. If payment was already captured, a refund will be issued to the original payment method in USD.
7. Currency and exchange rates
All prices on the website are shown, charged, and refunded in U.S. Dollars (USD).
If your bank, card, or PayPal account uses another currency, your provider may convert the transaction using its own exchange rate and may apply additional fees.
Walwdeco does not control:
exchange rates used by your bank or PayPal
foreign transaction fees
differences between the original purchase amount and the refunded amount in your local currency
Because of exchange-rate movement and provider fees, the amount you receive in your local currency may differ from the original local-currency amount charged.
Statement descriptor
Charges may appear on your statement as Walwdeco or a related descriptor used by our payment processor.
8. Taxes, duties, and what appears at checkout
Where applicable, sales tax, VAT, GST, duties, brokerage, or similar charges collected by Walwdeco will be shown at checkout in USD.
How duties or taxes are handled depends on the destination and the terms described in our Shipping Policy.
In general:
if duties or taxes are included at checkout for your order, they generally should not need to be paid again at delivery
if import charges are not collected by us at checkout and are instead assessed by local authorities or carriers, this is governed by the Shipping Policy and the checkout details shown for that order
If you believe a delivery charge request conflicts with what was shown at checkout, please contact Walwdeco before making payment where possible.
9. Promotions, discount codes, and store credit
Discount codes must be applied during checkout.
Unless required by law or specifically agreed by Walwdeco:
discount codes cannot usually be added after an order has already been placed
expired promotions generally cannot be reissued
one promotion may not be combined with another where checkout rules do not allow it
If store credit is issued or agreed in connection with a return, cancellation, exchange, or customer service resolution, the exact terms of that credit will be provided at the time it is issued.
10. Pending charges and authorization holds
Some banks or payment providers show a temporary pending charge or authorization hold before the final charge settles.
This is normal in many payment systems.
Please note:
a pending charge may remain visible for several business days
some banks show duplicate pending lines temporarily
the time needed for a pending charge to disappear or settle is controlled by your bank or payment provider, not by Walwdeco
If a transaction fails, is canceled, or does not complete, your bank may still show a temporary authorization for a short period.
11. Duplicate charges and split-shipment questions
Customers sometimes ask why they see more than one payment line.
Common reasons include:
one line is a temporary authorization and the other is the final settled charge
your bank is showing duplicate pending entries temporarily
PayPal or your card issuer is displaying separate internal transaction events
Walwdeco generally intends to charge one total order amount, even if your order later ships in multiple parcels.
If you believe you were actually charged more than once, please contact us and include:
your Order ID
the transaction date
the last 4 digits of the card or the relevant PayPal transaction reference, if applicable
a screenshot of the statement entry if possible
12. Refunds
Refunds are issued in USD and normally returned to the original payment method.
This applies to approved:
cancellations
returns
exchanges involving refund adjustments where applicable
order corrections
payment issues confirmed by Walwdeco
Refund timing
Walwdeco generally initiates refunds within 7 business days after the relevant approval point:
for an approved cancellation: after cancellation is confirmed
for an approved return: after the returned item is received and passes inspection
for an approved exchange-related refund difference: after the relevant return or adjustment is reviewed
for a payment correction: after the issue is confirmed internally
After the refund is initiated, your bank, card issuer, or PayPal may require additional business days to post the funds.
Store credit instead of original payment method
If you prefer store credit and Walwdeco agrees, store credit may be issued instead of a refund to the original payment method in some situations.
Shipping charges and refunds
Whether any original shipping charge is refunded depends on the specific situation under the Cancellation Policy or Return & Refund Policy.
13. How payment relates to cancellations, returns, and exchanges
Cancellations
If your order is canceled within the allowed window under the Cancellation Policy and the cancellation is approved, the refund is returned to the original payment method in USD.
Returns
If a return is approved under the Return & Refund Policy, the refund is returned to the original payment method in USD unless store credit is specifically requested and agreed.
Exchanges
If an exchange is approved, Walwdeco may either:
ship the replacement item after the returned item is received and passes inspection, or
issue any approved refund difference or charge adjustment according to the exchange outcome
Any approved exchange-related refund is issued in USD to the original payment method unless store credit is specifically agreed.
14. What happens if Walwdeco cancels your order
Walwdeco may cancel an order in situations such as:
payment could not be verified
fraud-prevention checks could not be completed
stock or inventory error
pricing or listing issue
shipping restrictions for the delivery location
another issue that prevents the order from being fulfilled properly
If Walwdeco cancels your order after payment was captured, we will issue a refund to the original payment method in USD.
15. Declines, failed payments, and payment troubleshooting
If a payment fails or is declined, the order is not confirmed unless a successful payment is later completed.
If your payment fails, appears unusual, or does not go through, try the following:
double-check card details, billing ZIP/postcode, and expiry date
complete any bank verification or 3-D Secure prompt
try another browser or device
contact your bank to approve the transaction
use another payment method shown at checkout, if available
If you need help reviewing a recent payment attempt, contact us with your Order ID and as much payment detail as you can safely provide. Do not send full card numbers by email.
16. Chargebacks and payment disputes
If something looks incorrect on your statement or with your order, please contact Walwdeco first.
In many cases, we can resolve the issue more quickly through:
payment review
refund confirmation
order correction
shipping review
return or exchange support
Filing a chargeback immediately may slow the process because payment providers often require additional documentation and verification.
Nothing in this section limits any legal right you may have to contact your bank or payment provider.
17. Payment security
Walwdeco takes payment security seriously.
Our checkout process is designed so that:
payment data is transmitted through secure encrypted connections
payments are handled through PCI DSS-compliant payment providers
Walwdeco does not store full card numbers or CVV codes
access to limited payment-related information is restricted to staff who need it for support, fraud prevention, or order handling
Depending on your bank and region, additional authentication such as 3-D Secure or Strong Customer Authentication (SCA) may be required.
Before entering payment details, always make sure you are checking out on the correct website address and that your browser shows a secure connection.
18. No payment-method surcharge
Walwdeco does not add an extra fee solely because you choose a particular approved payment method.
However, third parties may still apply their own fees, such as:
foreign exchange fees
card issuer fees
PayPal conversion fees
bank international transaction fees
These are outside Walwdeco’s control.
19. Consumer rights
Nothing in this Payment Policy removes or limits any mandatory consumer rights that apply under the law in your country.
Where local law gives you stronger protection, Walwdeco will honor those rights.
20. Policy updates
Walwdeco may update this Payment Policy from time to time when payment methods, legal requirements, security practices, or checkout operations change.
When this page is updated, the Last updated date at the top will be revised.
21. Contact
If you have questions about a payment, refund, statement entry, or verification request, please contact Walwdeco through our official support channels:
Address: 1601 23rd Avenue, Tuscaloosa, AL 35401
Phone: +1 (903) 353-5465
Email: support@walwdeco.com
Support Time: Mon-Sun, 8:00 AM-5:00 PM CST
For faster support, please include your Order ID.